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Privacy Policy

Effective Date: March 11, 2026

At ForwardThinx, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form
  • Request a consultation
  • Subscribe to email marketing
  • Communicate with us via phone or email

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any additional information you choose to provide

We may also automatically collect certain technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Deliver marketing and digital services
  • Improve website performance and user experience
  • Send newsletters, updates, or promotional materials
  • Analyze website traffic and marketing performance
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze how visitors interact with our site.

Cookies help us:

  • Understand user behavior
  • Improve website performance
  • Deliver more relevant marketing content

You can disable cookies in your browser settings if you prefer.

4. Third-Party Services

We may use trusted third-party tools and services such as:

  • Website analytics providers
  • Email marketing platforms
  • Advertising platforms
  • CRM and automation systems

These services may collect and process data according to their own privacy policies.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information only when necessary to:

  • Provide services you requested
  • Work with trusted service providers
  • Comply with legal requirements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications

You may exercise these rights by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

ForwardThinx
803 – 950 Cambie Street
Vancouver, BC V6B 5X5

Phone: 778-700-7609
Email: info@forwardthinx.com